All appointments will require a credit card to hold the appointment.
If the appointment is cancelled before the 36 hour mark, there will be no cancellation fee. If the appointment is cancelled after the 24 hour mark, there will be a cancellation fee of 50% of the service total. The computer determines the timing, not us.
It is left up to the owners of the business if a cancellation fee will be charged. this is based upon the amount of no-shows or short term cancellations.
We are doing this because time is money. When clients cancel a service last minute, there is no way to book that stylist. Therefore, that stylist just lost that money and turned away others to hold that spot.